Welcome to outwrite.ai! These Terms of Service ("Terms") govern your access to and use of the services, software, tools, and websites (the "Service") provided by outwrite.ai ("outwrite", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
outwrite.ai is a comprehensive AI content generation and optimization platform that enables users to:
Our platform serves content creators, marketers, agencies, and businesses seeking to maximize their content's visibility and effectiveness in AI-powered search environments.
outwrite.ai offers multiple subscription tiers with specific usage allowances:
Usage limits reset monthly on your billing date. Unused content allowances do not roll over to the next billing period.
You must be at least 18 years of age to use outwrite.ai. By registering for an account or accessing the Service, you confirm that you meet this requirement and are legally authorized to enter into these Terms on behalf of yourself or an organization you represent.
To access most features, you must create an account with accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
We reserve the right to suspend or terminate your account if we reasonably suspect that the information you provided is inaccurate, incomplete, or if you violate these Terms.
All payments are securely processed through Stripe, our payment processor. By providing payment information, you represent that you are authorized to use the selected payment method.
Subscriptions are billed monthly in advance. Your billing date is established when you first subscribe to a paid plan.
Unless you cancel your subscription before the end of the current billing cycle, your subscription will automatically renew for successive monthly terms. You will be charged the applicable rate using your payment method on file.
If a payment fails, we will attempt to process it again. Continued payment failures may result in account suspension. Your access will be restored once payment is successfully processed.
You may upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated billing adjustments. Downgrades take effect at the next billing cycle.
You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial billing periods unless required by applicable law.
We may change subscription fees for future billing cycles. We will provide at least 30 days advance notice via email. Continued use after the notice period constitutes acceptance of the new pricing.
outwrite.ai grants you a non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. This license is subject to the following restrictions:
To ensure fair usage and system stability, we implement rate limiting: maximum 10 requests per 15-minute window for content generation and critical operations.
When connecting WordPress sites, you must use your own credentials. We encrypt and securely store connection information. You are responsible for maintaining proper WordPress site security and permissions.
You retain ownership of all content you input into or generate through the platform. You grant outwrite.ai a limited license to process, store, and optimize your content solely to provide the Service.
Content generated by our AI systems is created based on your inputs and prompts. While we strive for accuracy and quality:
You are solely responsible for ensuring that your use of the Service and all content you create, publish, or distribute complies with applicable laws, regulations, and third-party rights. This includes but is not limited to copyright, trademark, privacy, and advertising standards.
We reserve the right to monitor content for compliance with these Terms and applicable laws. We may remove or disable access to content that violates our policies.
We implement industry-standard security measures to protect your data, including encryption of sensitive information such as WordPress credentials. However, no system is completely secure, and you acknowledge the inherent risks of transmitting data over the internet.
Our data collection and use practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. We process your personal information in accordance with applicable privacy laws.
Upon account termination, we will retain your data for a limited period as outlined in our Privacy Policy, after which it will be securely deleted unless legal requirements mandate longer retention.
All intellectual property rights in the Service, including but not limited to the software, algorithms, user interface, design elements, trademarks, and brand assets, are owned by outwrite.ai or our licensors.
The outwrite.ai name, logo, and all related trademarks are the exclusive property of outwrite.ai. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.
This license does not grant you any rights to use our intellectual property for commercial purposes outside of the intended use of the Service.
We strive to provide reliable and uninterrupted access to the Service. However, we do not guarantee 100% uptime and may experience occasional downtime for maintenance, updates, or technical issues.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice when feasible. We may also add new features, change existing functionality, or implement usage restrictions as needed.
In the event of extended service interruptions affecting paid subscribers, we may provide appropriate credits or extensions at our discretion.
You may terminate your account at any time by canceling your subscription through your account dashboard or contacting support. Your access to paid features will continue through the end of your current billing period.
We may suspend or terminate your account if you violate these Terms, engage in harmful activities, fail to make required payments, or use the Service in any manner that could damage our systems or reputation.
Before account termination, you may export your content and data using our provided export tools. After termination, we may retain your data for a limited period as specified in our Privacy Policy before permanent deletion.
Upon termination, your license to access the platform and any rights under these Terms will immediately cease. All outstanding payment obligations will remain due.
The Service is provided "as is" and "as available" without warranties of any kind. We specifically disclaim warranties regarding:
To the fullest extent permitted by law, outwrite.ai and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claims shall not exceed the amount paid by you in the 12 months preceding the claim, or $100, whichever is greater.
You agree to indemnify, defend, and hold harmless outwrite.ai, its officers, directors, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) content you create, publish, or distribute; (c) your violation of these Terms; or (d) your violation of any third-party rights.
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Massachusetts, and you consent to the jurisdiction of such courts.
Before pursuing formal legal action, we encourage users to contact our support team to resolve disputes informally. This often leads to faster and more satisfactory resolutions.
We may update these Terms periodically to reflect changes in our Service, legal requirements, or business practices. Material changes will be communicated via email or prominent notice within the Service at least 30 days before taking effect. Your continued use of the Service after such changes constitutes acceptance of the revised Terms. If you disagree with changes, you may terminate your account.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remainder of these Terms will otherwise remain in full force and effect.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and outwrite.ai regarding the Service and supersede all prior agreements and understandings.
If you have questions about these Terms or need support, please contact us:
outwrite.ai
40 Hummock Rd., Quincy, MA 02171
Email: support@outwrite.ai
Website: https://www.outwrite.ai
For billing inquiries, account issues, or technical support, please email us with detailed information about your concern for the fastest resolution.